Crisis Connection Case Study

hands of an old woman touch the hands of a young girl, closeup. Psychological assistance, the doctor is a therapist, a psychologist takes the patients hand. Give hope

About the Client

Crisis Connections, formerly known as Crisis Clinic, was founded in 1964. They are one of the oldest Crisis Lines in the nation, and home to five programs focused on serving the emotional and physical needs of individuals across Washington State. These programs include the 24-Hour Crisis Line, King County 2-1-1, Teen Link, WA Recovery Help Line and WA Warm Line. With over 400 trained volunteers and experienced staff, they provide support, resources and certified training for King County and other communities statewide.


  • Sales campaign Objective: For Teen Link our goal was to reach teens in need of mental health as well as teens willing to be volunteers.
  • Sales Campaign Timing: 2020-2021
  • Sales Campaign Strategy: Display, YouTube, Paid Social
  • Sales Campaign What We Delivered: Teen Link – 1.6 million impressions, 71,000 Post Engagements, 1,080 Clicks

Erica and Jodee from Hubbard are an absolute joy to work with! Crisis Connections has been partnering with 2060 Digital and Hubbard Radio for almost 2 years and we have been very impressed with the professionalism, friendliness, and communication that we have had with the campaigns that they have produced for us. We were also very impressed with their reach and in impressions especially in the social media realm for our youth program. As a nonprofit organization, we have limited resources when it comes to advertising, Hubbard works with us to create successful marketing campaigns with a limited budget. We will continue to work with them into the future.

Lauren Rigert, Senior Director of Development and Community Relations

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